We’re two decades deep into the 21st century, and technology has completely revolutionized the way we do business. Paper and pencil are gone like yesterday’s news. These days, smartphones, smartwatches, laptops, and tablets are common tools in the workplace.
As a business operating in this century, you must evolve to meet the demands of your workforce. The modern worker expects to access and interact with company resources from multiple devices, especially their smartphone.
And now, in response to COVID-19, many businesses have opted to go virtual. That shift can be a rocky one if you’re without a mobility infrastructure.
In this post, we’ll discuss why it’s important to manage your company’s mobile devices and why you shouldn’t do it alone. Let’s get started.
Why Managed Mobility is Crucial
Has your office gone mobile?
Do you have team members who access company resources, including emails, documents, and customer data, on a regular basis?
Do any of your employees take business trips, travel between offices, work in the field for sales or technical support, or work from home on a part-time or full-time basis?
If you answered yes to any of the above questions, you need to manage your business’ mobility needs.
Managed mobility includes buying devices, setting them up, de-activating them, and troubleshooting. Managed mobility requires full-time oversight to ensure that your employees are never prevented by technology from completing their tasks.
Managing your mobility needs also ensures that you’re in charge of how much you spend.
While it does deal with mobile devices such as smartphones, managed mobility affects more than communication. Managed mobility is empowering for your team members. They get immediate access to company resources when they need it so that they’re equipped to do the best job possible. There is a direct correlation between excellent mobility management and employee productivity.
Why Hire a Managed Mobility Service?
If you’re already convinced about managing your mobility, you may be wondering: Why do I need to hire a managed mobility service to do this? Can’t I rely on my existing IT team?
Your IT team is already burdened with firewalls, support calls, servers, switches, monitoring, and more. Because mobile devices play such a crucial role in the success of your business, mobility management deserves its own dedicated team.
Because mobile devices play such a crucial role in the success of your business, mobility management deserves its own dedicated team.
Here’s how hiring a managed mobility service will benefit your business while supporting your IT team:
A Managed Mobility Service Future Proofs Your Business
You can no longer afford to ignore mobility. Your competitors are mobile, especially those that are just cropping up, and your employees want to be mobile, too. If you want to compete in the marketplace and attract and retain the best employees, you need a mobile management strategy.
But implementing a managed mobility policy is complicated. You need to rely on a managed mobility service that focuses exclusively on mobility full time. This allows you to ensure that your business remains competitive and attractive.
A Managed Mobility Service Helps You Develop Your Mobility Strategy From Scratch
If you’re not sure where to start with a managed mobility strategy, start with an expert who can guide you through the process.
A well managed mobility service will seek to understand your company, its needs, its customers, and how mobility impacts your objectives and values. The service will then create a mobile strategy that fits within your budget.
A Managed Mobility Service Will Save You Money
Working with a managed mobility service is often more cost effective than hiring a full-time employee as part of your in-house IT team. Here’s why:
Working with a managed mobility service is more affordable because you get all of the perks of an expert employee without paying for full-time benefits (such as taxes or social security). Plus, a service often charges a more favorable rate than a full-time employee over the same period of time.
Managed mobility services are experienced with the mobile marketplace. We know the going cost for devices, the best rates, and can negotiate contracts on your behalf.
Managed mobility services are also tasked with creating the best mobile experience for your business. We’ll recommend apps and vendors that meet your objectives and team needs while eliminating those that don’t.
A Managed Mobility Service Offers Expertise
Why add another thing to your IT team’s already-crowded plate when you can hire professionals who only work in managed mobility?
A managed mobility service frees up your IT team to complete their pressing tasks while also providing all of your employees with a strong mobile infrastructure. Your managed mobility service will develop best practices for your company based on in-depth knowledge of the mobility industry. We’ll provide end-user quick start guides, ensure that company resources are secured no matter which device is used, and deploy patches as necessary. You need technical know-how to do these tasks well, which is why a managed mobility service is the right solution for most enterprises.
A Managed Mobility Service Provides Ongoing Support
It’s not enough to develop a managed mobility strategy, you also need support when something goes wrong. Technology is constantly evolving, and you need to have qualified technicians who can encounter a problem, determine what’s wrong, and then fix it without leading to lengthy downtimes.
What happens when an employee’s device breaks? How will you get the necessary data from one phone to its new replacement? What if an employee leaves and you need to deny access to sensitive data from mobile devices? Or what happens when your device needs an upgrade or a trusted app no longer works?
You need a dedicated managed mobility solution to provide 24/7 support, which includes troubleshooting, patching, updating, upgrading, and more.
A Managed Mobility Service Works Closely With Your IT Team
Managed mobility services never replace IT. Instead, we work with your IT team to provide a solid and reliable management solution for your company’s mobile devices. We aid IT in providing insight into how your employees use mobile devices to access your resources. This allows you to control access and make informed decisions for the future of your business.
A Managed Mobility Service Ensures That Your Data is Secure
Data security is a top concern for every business, and it should be. Not only do you need to secure your own proprietary data, you also need to ensure that your customers’ information is secure. It’s a delicate balance between giving your employees unfettered access to company information while also safeguarding the information that your customers have trusted you with.
This is why you need to work with a full-time managed mobility service that can spot any potential security breaches and resolve them before any information may be compromised. Learn what devices access your network and when by hiring a managed mobility service to create a secure solution for your business. We can help you develop and enable security policies that protect your information.
Outsourcing your mobility management to a dedicated service is one of the best options you can choose for your business. This enables you to free up your IT team to focus on their own tasks while also ensuring that your employees have access to the resources they need most when they need it. A managed mobility service is an affordable solution that will also save you money when it comes to procuring new devices, negotiating vendor contracts, and getting the best rates possible.
We’d love to help you with your managed mobility needs. Set up a call with us now.