Enterprise mobility management has become a difficult issue for businesses of all sizes. Some companies still try to conduct their mobility management in house, but here are three reasons why outsourcing makes more sense.
1. Lower Your HR Costs
According to the U.S. Bureau of Labor Statistics, the 2012 median pay for a computer and information systems manager was nearly $121,000. That’s a lot of money for a small- or medium-sized business, and it doesn’t even include that person’s support staff. Outsourcing your company’s mobility service management can drastically reduce those costs, making it easier for your business to stay under budget without sacrificing the services you need to keep colleagues connected.
2. Provide More Coverage with Less Training
Gartner, a leading IT research firm, predicts that about half of employers will require their employees to use their own devices by 2017. This trend, known as BYOD (bring your own device), could save money by reducing the number of devices companies have to buy. However, as more employees bring their own devices to work, IT departments have to contend with a growing range of operating systems.
As technology evolves, new issues arise regarding security, application support and policy development. Even if you hire experts in mobility management, they will need ongoing training to keep up with these changes. Considering how expensive training is, it makes more sense for most companies to outsource their managed mobility services to agencies that already have those skills.
3. Get High-Quality Support
Outsourcing managed mobility services can also give companies a higher quality of service than they could get from their own IT departments. When you outsource management needs, you reap the benefits of having a larger team of professionals who continuously learn about developing trends. These agencies can afford to train staff members because they divide the cost among many clients.
A third-party provider can also give you support 24 hours a day, seven days a week. Imagine trying to coax full-time employees back to work during the weekend because of an emergency. Most of them probably wouldn’t even return your calls, and the others would have excuses not to come in.
Mobile devices have become indispensable to the business world. By outsourcing to the right provider, you can get the management mobility services you need while saving money on staff and training.